[ 01 — HEALTHCARE ]
Clinic and practice systems that respect patient privacy: records, scheduling, billing and reporting built for the realities of Kenyan healthcare.
[ 02 — CHALLENGES ]
What we hear most often
If three or more of these are familiar, the problem is usually one system short rather than one spreadsheet short.
- Patient files are on paper, so finding a history means finding a folder.
- Appointment no-shows are high and nobody is reminding patients.
- Billing, insurance and NHIF claims are reconciled by hand and often late.
- Several branches, no shared view of a patient who visits more than one.
- Patient data on shared machines with shared passwords, which is a breach waiting to be reported.
Healthcare software has to be careful in ways most business software does not, and it has to be fast, because the person waiting is a patient.
Privacy by design, not by policy
Patient data is special-category data under the Kenya Data Protection Act 2019. That means access control per role rather than per practice, an audit trail on every record view, encryption at rest and in transit, and a retention schedule that is actually enforced by the system. These are design decisions, taken before the first table exists.
The boring wins first
Before anything clever: a patient record that is findable in seconds, an appointment reminder by SMS or WhatsApp, and a claims process that does not depend on one person's spreadsheet. Those three typically pay for a system on their own, through fewer no-shows and faster reimbursement.
Working offline
Connectivity is not guaranteed in every facility. Where that is true, we build for it: the system keeps working on local data and syncs when the link returns, rather than stopping the clinic because the internet did.
[ 03 — WHERE TO START ]
The services that usually apply
- 01
Custom Software
Software built around how your business actually works, not the other way round.
- 07
Systems & Databases
One reliable place for your data, designed, migrated and kept fast.
- 04
AI Automation
Hand the repetitive work to AI agents that read, reply, file and update for you.
- 08
Hosting
Managed servers, deployments, backups and monitoring on infrastructure you own.
Working in healthcare?.
Tell us which of those problems you recognise. We will tell you what we would build first and what it would cost.