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[ 01 — RETAIL & DISTRIBUTION ]

Stock, orders and reconciliation in one system instead of four spreadsheets. Software for shops, wholesalers and distributors in Kenya and beyond.

[ 02 — CHALLENGES ]

What we hear most often

If three or more of these are familiar, the problem is usually one system short rather than one spreadsheet short.

  • Stock figures differ depending on who you ask and which file they opened.
  • Orders arrive by WhatsApp, phone and email, and get typed into a spreadsheet by hand.
  • Reconciling M-PESA, bank and cash takes days and still does not balance.
  • Nobody knows which products actually make money until the accountant says so, months later.
  • A new branch means a new spreadsheet and another version of the truth.

Retail and distribution businesses rarely fail for want of effort. They fail because the numbers arrive too late to act on.

Where the time goes

In most of the distributors we talk to, the same three jobs eat the week: counting stock that the system should already know about, retyping orders that arrived in a message, and reconciling payments across M-PESA, bank transfer and cash. None of it is skilled work and all of it is expensive.

What we usually build first

One stock and order system, with the reconciliation attached. Not a full ERP — those take a year and most of them are abandoned. A single place where an order is entered once, stock moves when it ships, and the payment is matched automatically where it can be and queued for a human where it cannot.

The second thing is almost always a report that lands before the Monday meeting rather than during it.

Working in retail & distribution?.

Tell us which of those problems you recognise. We will tell you what we would build first and what it would cost.

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Retail & Distribution · Bits Technologies